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 - who can and cannot be called
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In the UK it is illegal to telephone persons who have registered their telephone numbers with the Telephone Preference Service (TPS). Any company or organisation doing so risks a fine of up to £5,000.
All voice messages sent within the UK are pre-screened against phone numbers registered with the TPS.
The one exception to the above is that it is permissible to call existing customers or persons where there is a prior and ongoing relationship. This could include store customers, members of a political party, supporters of a particular charity, etc.
It is also legal to use voice broadcasting to send political messages and to conduct legitimate (ie non commercial) surveys without reference to the TPS list. |
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